Bicycle detail

My girlfriend Carrie fidler was seeing her prescribing medication doctor while the staff of the location was keeping an eye on her bike inside the clinic / pharmacy which is how the bikes are kept safe twice a week every week there's never been an issue until this time someone decided they were going to take the bike for themselves and the staff decided to not do anything about it although they admit it is on camera and are willing to release footage to the police and they also admit that they know who it is and are willing to disclose information to the police only.